We want your BPRunning experience to be smooth from checkout to delivery. All prices include taxes — no hidden fees. The total delivery time consists of both the processing and shipping times.
Processing Time We process orders after receiving your order confirmation email: • Standard products: 2 to 3 business days • Customized products: 3 to 5 business days
Orders are processed on business days. Orders placed on weekends or holidays will be processed within 48 hours on the next business day. Please double-check your shipping address — we cannot make changes once your order ships.
If an ordered item is not available or we are unable to fulfill your order. In that case, we will notify you within 2 business days to discuss an alternative item, a backorder, or a full refund.
Estimated Shipping Times Our international standard delivery timeframes range from 7 to 12 business days. ⚠️ Note: These are estimated delivery times. Customs, holidays, and unexpected delays may affect shipping.
Order Tracking & Support Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way. • Tracking Platform:17Track • Customer Support:info@bprunning.com We're always here to help with questions, returns, or exchanges — your satisfaction is our priority.
Taxes and Duties All prices listed on our website include applicable taxes. Any import duties, VAT, or other taxes incurred for delivery will be covered by us. Customers will not be charged extra fees upon receipt of their orders.
Taxes on Returns and Exchanges For returns or exchanges, any taxes, duties, or import fees arising from the return or exchange shipment will be borne by the customer.
Policy Disclosure and Revision This policy will be adjusted from time to time in accordance with laws, regulations, and regulatory requirements. Any revisions will be announced on the website 7 days in advance and shall take effect automatically 7 days after the date of announcement.
From the effective date, your continued use of our services or placement of orders shall be deemed your acceptance of the revised policy. If you do not agree to the changes, please refrain from placing orders or contact our customer service for assistance before the effective date.
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